Irreplaceable Leader Fulfillment Policy
1. Description of Products and Services
At Irreplaceable Leader, we are dedicated to empowering individuals and organizations through our specialized services:
Coaching: Personalized programs designed to guide leaders in their personal growth and identity evolution, providing the structure, support, skills, strategy, systems, and sustainability needed to achieve clarity, confidence, and courage.
Speaking Engagements: Dynamic presentations by Ian Lobas, aimed at delivering transformative insights that drive positive changes in both personal and professional realms. Each session is tailored to inspire, educate, entertain, and empower attendees, offering actionable steps for immediate implementation.
For detailed information on each service, please visit our Coaching and Speaking pages or fill out the form on the contact page to have a free private call to discuss your needs.
2. Purchase Currency
All prices listed on our website or quoted in a consultation are in U.S. Dollars (USD).
3. Customer Service Contact Information
We value open communication and are here to assist you. You can reach us through the following methods:
Email: info@irreplaceableleader.com
Phone: (443) 463-5506
Mailing Address: 3911 Concord Pike #8030. Wilmington, DE 19803
4. Fulfillment Policies
Refund Policy: If you are not completely satisfied with our services, please contact us within 30 days of your purchase and we will refund your money.
Shipping or Delivery Policy: Our services are primarily delivered digitally or in person. Any physical materials will be shipped within 7-10 business days, with tracking information provided upon dispatch.
Return Policy and Process: As our core offerings are service-based, returns are not applicable. However, we are committed to your satisfaction and will work with you to address any concerns.
Cancellation Policy: Clients may cancel their coaching sessions or speaking engagements up to 48 hours before the scheduled time without penalty. Cancellations made within 48 hours may be subject to a cancellation fee.
5. Legal or Export Restrictions
Our services comply with all applicable U.S. laws and regulations. There are no known legal or export restrictions associated with our offerings.
6. Privacy Policy
Effective Date: January 1, 2025
1. Introduction
Irreplaceable Leader (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. We are an extremely private, hands on and personalized service company. Therefore, your privacy is of the utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.irreplaceableleader.com and engage with our services. By accessing or using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect and process the following types of information:
Personal Information: Information that identifies you personally, such as your name, email address, phone number, mailing address, payment information, and any other details you provide when contacting us or purchasing our services.
Non-Personal Information: We do. not collect Non-Personal Information
3. How We Collect Information
We collect information through various methods:
Direct Interactions: When you fill out forms, subscribe to our newsletter, register for events, or communicate with us directly.
Automated Technologies: We do not automatically collect your data.
Third Parties: We do not use third party services to collect data.
4. Use of Your Information
We use the information we collect for various purposes:
To Provide Services: Deliver and manage our coaching and speaking services.
To Process Transactions: Handle payments and related transactions securely.
To Communicate: Send you updates, newsletters, marketing materials, and respond to your inquiries.
To Improve Our Services: Making the customer journey better.
To Comply with Legal Obligations: Meet legal and regulatory requirements.
5. Sharing Your Information
We may share your information in the following circumstances:
With Service Providers: Third-party vendors who perform services on our behalf, such as payment processing and email marketing.
For Legal Reasons: When required by law or to protect our rights and safety.
Business Transfers: In connection with mergers, acquisitions, or asset sales.
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6. Data Security
We implement appropriate security measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
Access: Request access to the personal data we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request deletion of your personal data, subject to certain legal obligations.
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Objection: Object to the processing of your data for specific purposes.
To exercise these rights, please contact us using the information provided below.
8. Third-Party Links
Our website may contain links to external sites not operated by us. We are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If we become aware of such data, we will take all steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Irreplaceable Leader
3911 Concord Pike. #8030
Wilmington, DE 19803
USA
Email: ian@irreplaceableleader.com
Phone: (443) 463-5506
8. Terms of Promotions
Any promotions, discounts, or trials we offer will have clear terms and conditions outlined at the time of the offer. Please refer to the specific promotion details for more information.
9. Security of Website and Customer Payment Information
We prioritize the security of your personal and payment information. Our website utilizes HTTPS protocols to ensure data transmission is secure. All payment processing is conducted through Stripe, a PCI-compliant payment processor, ensuring your payment details are handled with the highest security standards.
10. Accepted Payment Methods
We accept various payment methods, including major credit cards such as Visa, MasterCard, American Express, and Discover.